FAQs

Check-In

Begins at 1pm Mon – Sat. Pets arriving before check-in are welcome with no extra fees; however, your pet may have to wait in a holding area until their room is ready.

Check-Out

Your pet may stay in his boarding enclosure until 1pm the day he is scheduled to depart. To avoid another day rate, you should pick your pet up before 1pm Mon – Sat. Additional charges apply after that time, unless your pet has requested a bath or groom.

* If you need to pick up your pet before or after our scheduled lobby times, you can make special arrangements to do so. The fee for this service is $35 and is subject to staff availability.

Sundays

(The kennel is not open for tours on Sundays)

We are closed on Sundays; however, as a courtesy to our clients, we allow boarding guests to be picked up from 3pm–5pm (except holiday weekends). A full day’s board will be charged for guests picked up on Sunday, unless a bath or groom is requested.

Office Hours

Monday – Friday: 7am–7pm
Saturday: 8am–5pm
Sunday: Closed (courtesy hours from 3pm–5pm)

We welcome visitors and understand that as good pet parents, you should meet the people who will care for your pet and see where they will stay and play. This will ensure that you are comfortable when leaving them at ABC. No appointment is necessary for a tour, but we prefer that you come between the hours of 10am and 4pm, Monday through Saturday.

We feed guests Flint River Ranch premium pet foods, and both dry and wet varieties are available. If you would like us to feed your own pet’s food, we’ll prepare it at no additional cost. However, please put it in zip–lock baggies by portions. All pets are fed according to their own home schedule, whether it’s once, twice or three times daily. Meals will be served in stainless steel bowls that are sanitized daily.

ABC does not require specific vaccines. Instead, we honor each veterinarian's guidelines for our customer's pet. Your pet must be current with vaccinations according to your veterinarian’s protocol.  If you have any questions regarding our policy, please give us a call before bringing your pet to ABC, and we'll be glad to discuss it with you. 

Suggested vaccinations:

Dogs

  • Rabies
  • DHLP
  • Parvo
  • Bordetella
  • Canine Influenza
  • Healthy Fecal Exam

Cats

  • Rabies
  • FDRC
  • Healthy Fecal Exam

We provide bedding for all our guests; however, if you want to supply your own, please make sure it can be laundered and is small enough to fit in a washing machine. We encourage you to bring items such as a towel, a small blanket or even an item of your clothing to help make your pet feel more relaxed. Toys are welcome; however, we don’t accept rope toys due to the chance of their unraveling which can cause choking.

Certainly. There is a additional charge of $2 per day. 

Yes, there is a $7.00 charge per visit (not daily), for each dog for coverage.  Some restrictions apply.

There is a Holiday Fee of $7.50/day (charged on day of holiday only).

Yes. If your pet is found to have fleas, we provide an entry flea bath starting at $25 (mandatory if fleas present).


Serving the Houston Metro, Spring, & The Woodlands Area
ABC Pet Resort & Spa (281) 444-9414 request a reservation
17024 Bamwood Drive Houston, TX 77090 get directions

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